Returns, Refunds & Exchanges Policy
You can cancel and return an order within 7 days of receiving it (ECT Act s44), and you can return defective goods within 6 months (Consumer Protection Act s56). This policy gives you those rights in plain language.
Change-of-mind returns (7-day cooling-off). You may cancel your order and return it within [7] days of receiving it, without giving a reason. The item must be unused, in its original packaging and in resaleable condition. You pay the cost of returning it, unless we agree otherwise. We refund you within [30] days of cancelling, to your original payment method. [Optional: offer a longer window, e.g. 14 days, if you want to.]
Faulty or damaged items. If your item is faulty, damaged on arrival or not what you ordered, contact us within [6 months] of delivery. We will repair, replace or refund it, at no cost to you. Email support@amirabody.com with your order number and photos or a short video of the problem.
Items we can't take back for hygiene reasons. For hygiene and safety, we can't accept change-of-mind returns on [adhesive bras that have been opened or worn]. Faulty items are still covered.
How to start a return.
- Email support@amirabody.com with your order number and the reason.
- We reply within [2] business days with the return instructions.
- Send the item back as instructed. Keep your proof of postage.
- We refund you within [30] days of cancelling (faster once we receive the item).
Refund or exchange. You can choose a refund or an exchange for the same product. If an item is out of stock, we refund you.
Order cancellations. Contact us as soon as possible to cancel an order that hasn't shipped, and we will refund you in full.