Privacy Policy
The Protection of Personal Information Act (POPIA) requires you to explain what personal information you collect and why. This is the policy for AmiraBody. Register an Information Officer with the Information Regulator (this can be you) before launch.
Who is responsible. N.I.P (PTY LTD) operates AmiraBody and is the responsible party. Our Information Officer is Calvin, reachable at privacy@amirabody.com.
What we collect. Your name, email, phone number, delivery and billing address, order details, and technical data such as your IP address and browsing activity on our site. We don't see or store your full card details.
Why we collect it. To process and deliver your orders, take payment, give support, handle returns, meet our legal and tax duties, and prevent fraud. If you opt in, we also send marketing emails or messages.
Who we share it with. Only the people we need to fulfil your order: our store platform (Shopify), our payment provider (PayFast / Yoco/Paystack), our product suppliers and couriers (who need your name, address and phone number to deliver), and email or analytics providers. Some of these are outside South Africa, so your information may be processed abroad by providers that must protect it to a similar standard. We never sell your information.
Marketing. We only send marketing if you've agreed to it. You can unsubscribe at any time using the link in any message, or by emailing us.
Cookies. We use cookies to keep your cart working, remember your preferences and understand how our site is used. Marketing cookies and pixels (for example Meta or TikTok) are used for advertising. You can control cookies in your browser settings, [or through our cookie banner].
How long we keep it. We keep order and tax records for [5] years, as the law requires, and other information only for as long as we need it.
Keeping it safe. We use secure, encrypted checkout and limit who can access your information.
Your rights. You may ask to see the information we hold about you, correct it, delete it, or object to how we use it. Email [privacy email] and we will respond within [30] days.
Complaints. If you're unhappy with how we handled your information, you can complain to the Information Regulator at inforeg.org.za.
Updates. We'll post any changes to this policy on this page.